Instead of providing us with a comp and/or giving us a coupon to entice us to return, she just stood there and said "we'll make sure to fix the problem." I normally don't expect a comp from a business, but the experience was such a joke that I thought she might have made some effort to try to win our (future) business. When we were all checking out (all 6 of us), I explained to the manager (a young woman with a nose ring) what had happened. Unfortunately, the gutter that was "protecting" the 10 pin had a bowling ball in it that knocked her throw off line. During the last game that I was bowling, one of my friends was about to make a spare. As a result, I was forced to use the very crappy house balls. After the first game, one of the employees suggested that I not use my own bowling ball because "we don't take responsibility if your ball is damaged." In over 35 years of bowling, I've never had an employee from a bowling alley have to warn me that my bowling ball might be damaged. This problem persisted even though we told 3 different employees about it. First of all, our ball return wasn't working properly. This wouldn't have been so bad if the bowling alley hadn't been such a joke. First of all, the games were over $9 a game per person, and the shoes were over $5.
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